Frequently Asked AHF Questions
Sofas are probably what they’re best known for though. They have a wide range on offer, from leather sofas to fabric ones and corner sofas to recliners. All items come with a 10 year peace of mind guarantee and finance options are available, with the first four years being interest free. So if you’re looking to transform your home but save money too, you can’t go wrong with AHF discount codes.
Do they offer free delivery?
They do. If you spend over £300, then you can get your order sent to your home without having to pay any additional postage costs. If you don’t hit that threshold but require a sizable home delivery, you could be charged up to £69 for a white glove delivery service. However, if your items are small like rugs, pillows and accessories, they’ll be sent out by courier instead and are available with free delivery.
How long will my order take to arrive?
All items have an estimated delivery time on their product pages which will be confirmed at checkout, so times can vary. If you live within 35 miles of an AHF store, a home delivery will be much quicker as they deliver it directly. If you live outside the 35 mile perimeter it’ll be sent by courier instead and could take 1-2 weeks longer than normal. All deliveries are tracked and on the day of delivery you will receive a text alert specifying their expected arrival time, within a three hour window.
Do they have a sale section?
From time to time AHF do have flash sales where you can save significant amounts of money on sofas, dining and bedroom products. However, these sales can start and be over in a flash, and there might be discounts all year round, they won’t always be as big as the short term flash sales. For great savings all year round, your best bet is to use AHF discount vouchers.
How do I use AHF promo codes?
They’re very quick and easy to use. First, you’ll have to choose which code you want to use. Then, once you’ve made your mind up, click the ‘Get Code & Open Site’ button below that specific offer. Then, once you’ve revealed the code, it is copied into your clipboard and the AHF site will open up. Then, just shop like you normally would, and once you get to the checkout, don’t forget to paste in your code into the ‘discount codes’ box. Hit ‘apply coupon’ and provided the code hasn’t expired or been used by you before, the discount will be applied to your order and deducted from your overall total.
What is AHF’s Return Policy?
Whilst it can sometimes be difficult to return items as big as sofas and dining tables, AHF do offer a 30 day money back guarantee if you’re not satisfied with your product(s). If you do wish to send something back, you’ll have to email email@example.com with the details of your order and which item(s) you want to return. They do offer a collection service, which must be made from the delivery address specified on the original order. If the order you wish to return isn’t damaged or defective, then you will be liable to pay for return postage or collection costs, which could be expensive. Any returned items must be unused and in their original condition, otherwise that may affect the amount you’ll get back as a refund.
How can I contact their Customer Services?
You can get in touch with AHF’s customer service team through a number of different ways. Firstly, they have a live chat function on their website that you can use to ask any questions you may have whilst browsing, or pertaining to your order. If you’d like to make an order you can email firstname.lastname@example.org or give them a call at 0800 254 0900. If you can’t wait on the phone or want to get in touch with them as soon as lines open the next day, you can request a callback. If you want to get in touch about a current order, then email email@example.com or call 0330 124 3588. For product aftercare, you’ll want firstname.lastname@example.org or 01733 336 222. AHF also have a number of showrooms across the UK if you want to go into a physical store and speak face-to-face with a sales representative.
Your Need to Know Guide to Shopping at AHF
Sofas – With their 10 year peace of mind guarantee, you can buy whatever you want with confidence, knowing that if what you’ve chosen isn’t the right fit for you, that can be rectified. And there are plenty of sofas to choose from, coming in a variety of different styles. They have ranges like Monroe, Corsica and Somersby as well as a few styles in the Lay-Z-Boy range. Available in a number of coloured leathers and fabrics – as well as options for 3-person sofas, 2-person sofas and armchairs too – there’s plenty of choice to be had.
Dining Sets – As well as being available in sets, you can get individual tables and chairs too, if you’re looking for evolution instead of revolution in your kitchen or dining area. Be it wood, plastic, metal or glass, there are a huge range of shapes and sizes to suit all kinds of kitchens, from rustic all the way to contemporary. And if it’s the dining room you’re looking to rejuvenate, you can add to the whole room with a selection of decorative mirrors and storage cabinets.
Bedroom Furniture – Whilst they do stock bed frames, mattresses and pillows, AHF have everything you need to transform your bedroom from a place where you sleep into a place where you want to spend all of your time. They have a range of fitted bedroom collections as well as individual items like wardrobes, chests of drawers and bedside cabinets, meaning you can make your bedroom uniform or mix and match to give it a chaotic abstract vibe. The choice is yours.