Fashion Basics: 10 Things to Remember When Shopping at Joules

Shop at Joules for traditional British clothing with a vibrant twist and enjoy a discounted price with Joules voucher codes. As a brand that provides amazing quality clothing for the whole family, even your furry friends, Joules brings you clothing that will see you through life, whether you need some waterproofs for a wet dog walk, some decor to make your new house a home or jewellery to add a bit of sparkle to your going out outfit. In Joules clothing you will find colours and prints to brighten up everyday styles and timeless, casual styling. You will always find a Joules near you whether you have a main store, a stockist or a local show to browse the latest styles. So if you are looking for great quality fashion and more for less, we have put together 10 FAQs that will help you shop smarter at Joules with tips on ordering the right size for you, how to find your nearest store, how to return your items for free and much more.

Stock and Styles

Find out where you can shop Joules and what’s available with these stock and styles FAQs:

Are Joules Clothes True to Size?

When you order clothing and footwear online it can be difficult to know if the brand runs big, small or true to size before you’ve had a chance to try anything on. for that reason, Joules has provided a size guide on their website with an explanation on how to measure the leg, hip and waist and measurements in inches and centimeters for the different types of fit they stock. There is a guide for women, men, boys, girls, baby, footwear and pets to ensure that the fit is always spot on whatever you are looking at buying.

Which Shops Sell Joules?

You can find Joules shops on your local high street or online so if you’d like to locate your nearest store you can use the store finder by simply entering your postcode or town. You can also find Joules clothing within other stockists so if you don’t have a main store near you you can filter down your search to stockist stores for example Whitehall Garden Centre, Dobbies Garden Centres and selected John Lewis’.

When Will Joules Wellies be Back in Stock?

Joules have some items that are always in demand like the joules etta jeans, joules imogen bedding and the wellies. Luckily, if you are looking out for the wellies to come back in stock, we would recommend keeping an eye on the back in stock collection where you can see new items that get added to the website.

Delivery and Returns

Before you place your order it is best to know the ins and outs of the delivery and returns process. Here’s some FAQs to help you get clued up:

Which Courier Does Joules Use?

If you order from Joules, you can expect your parcel to be delivered by Royal mail with the tracked 24 and 48 hour services. If you’d like to return your parcel, you can do this via royal mail too.

Joules Can I Cancel an Order?

Once you have placed your order you can let your parcel arrive at your door and then submit a return to receive your refund or re order any items that you forgot to add to your order. Alternatively contact the customer services team by email, live chat or phone.

Are Joules Returns Free?

If for any reason your item doesn't quite fit right or it’s not quite the material you expected, that’s absolutely fine and there are a few quick and easy ways to submit a return. You can send your item free with royal mail by filling out the returns form and heading to your nearest post office. You must allow Your refund up to 10 days to process when you post your item for a return. Alternatively you can take your item into store and as long as you have kept your receipt and it still has the original tags on it, you can return for free. You can also return items that you purchased online in store too, just bring the parcel summary.

Extra Joules FAQs

Here are some more frequently asked questions to make your online shopping experience as smooth as possible:

What is the joules ebay outlet If you are looking for discounted Joules items, their eBay outlet would be a great place to look with clothes, shoes, accessories, home, garden pet supplies and more all with up to 60% off. The items are all sold directly by the brand and you are covered by the ebay money back guarantee however there is limited stock so you will need to snap up your most wanted items quickly.

Are Joules ethical?

Joules have codes of values to keep their working practices as ethical as possible. This includes their workforce, working conditions, material selection, management and production being legally compliant, fair, responsible and sustainable in terms of human rights, animal welfare and environment. They continue to take action minimising their impact on the planet to create a sustainable supply chain and distribution so that you can shop at Joules confident that you are also making conscious fashion choices.

Can I Spend my Joules Gift Card Online?

Yes, your gift card can be redeemed online by choosing gift card as your payment option at the checkout. Enter your 16 digit card number and pin and this will pay for full or part of your order. To use your gift card in store, just present the physical card at the payment desk and the amount will be taken off your total. You can’t currently use your Joules gift card to pay for ebay outlet orders.

Will Joules do Black Friday?

Joules do typically have up to 60% off for Black Friday so it is well worth keeping an eye on the Black Friday page around the end of November for seasonal offers and cyber monday deals too. The sale typically lasts a few weeks and you can grab a bargain for all the family.

Now you have all the information you need to get shopping at Joules, all that’s left to do is visit our Joules voucher codes page for even more information on placing your order with Joules as well as some money off codes and vouchers for you to use. Or if you are looking for some car maintenance tips then our previous Protyre blog is perfect for you so why not head over and give it a read.

By Sophie Watson, 4th September 2021