Frequently Asked Character Online Questions
If you want your children to get creative, they’ve got you covered, stocking loom bands, slime kits and Chill Factor slushy makers. Getting the whole family involved can be fun too, which is why they have a dedicated tabletop games section on their website which features fun, interactive games everyone can play. Buying direct from Character Online can not only be cheaper, but it ensures that you’ll get the new releases quicker than anyone else. And thanks to our Character Online discount codes, you can save even more than you’d think.
Do they do free delivery?
They do. If you spend over £25, then delivery to an address in the UK will cost you absolutely nothing. If you don’t manage to get to that threshold, then it’ll cost you £4.99. If you’re only looking to place a small order then do check back here to see if we have any Character Online free delivery codes available to help you save on postage. For people based outside the UK, the price will vary depending on the country of destination and the size & weight of the order. They have a calculator tool at the checkout so you can find out how much delivery will be.
How long does shipping take?
There’s one flat rate for UK customers, which means there isn’t any express shipping if you need something in a hurry. However, they do send their orders out through the ever trustworthy Royal Mail, and items are due to arrive between 3-4 working days after dispatch. For international orders it will take a bit longer, typically depending on how far the destination country is from the United Kingdom.
Do they have a sale section?
Of sorts. They have a ‘special offers’ section, which looks like it features a handful of discontinued products. However, the selection of products is fairly minimal and the discounts are decent but not spectacular. The best way to make great savings is by checking out and using our Character Online promo codes.
Do they stock spare parts?
They do! One of the great things about buying from the company that designs and manufactures the product is that there are plenty of spares available if an accessory is lost or a part gets broken. Many of the spare parts are from Doctor Who sets, as naturally they’re the most collectable and most popular brand they sell. However, for other brands and certain art sets they have bits and pieces for if they go missing or if you run out.
How Do I Use Character Online Discount Codes?
They’re very easy to use. First you’ll have to decide which one of our Character Online discount vouchers you want to use. Then once you have, hit the ‘Get Code & Open Site’ button below the specific offer. Once you reveal the code, it’ll then be copied into your clipboard and the Character Online website will pop open. Then just do your shopping like usual and don’t forget to paste your code into the ‘discount code’ box at the checkout. Provided the code hasn’t expired or been used before, the specific discount will be applied to your order.
What is their Returns Policy?
If you’ve changed your mind about a product after having received it, you can return it up to 14 days after delivery with no questions asked. However, you will have to pay the return postage for any items you do want to send back. If your product arrives faulty or it turns out to be damaged, it can also be returned.
How Can I Contact Their Customer Services?
They’re very easy to contact, and you can do it in a few different ways. If you want to talk to someone in person, then the number for that is 0161 633 9808. Alternatively, you could send them an email through the contact form in the ‘customer services’ section of the website. The customer service centre is open from Monday to Thursday (9am to 5pm) and Friday (9am to 2:30pm), so that’s when the phone line is open and the window in which your emails will probably get answered.
Your Need to Know Guide to Shopping at Character Online
Doctor Who – Probably Character’s flagship range at the moment is the Doctor Who one. Based off of the popular BBC TV show, not only can you collect small scale figures of the Thirteenth Doctor, her companions and her enemies, but you can also get that special someone their very own sonic screwdriver. Or perhaps a scale Tardis would look great on your shelves. Whether it’s for a young fan or an older Whovian, there’s everything here to suit.
Heroes of Goo Jit Zu – The highly bendy martial artists are the latest toy craze. The names Blazagon and Thrash may mean nothing to you, but they’re just two of many squishy, stretchy and gooey action figures available in the range. There are so many to collect, so our Character Online promotional codes mean you could save big on a whole bunch of collectable toys.
Peppa Pig – The ever popular children’s TV show has a pretty good toy range to match. Soft toys, art sets, play sets and figures – it seems like they have everything you can possibly think of to keep a kid entertained. That’s when they’re not in front of the TV watching Peppa, George and all their family and friends though!