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Is Their Packaging Discreet?
No matter what you order, there is no need to worry. All RubBunny orders are discreetly packaged without labels to ensure no one can see the contents of your order. All orders are carried out either via Royal Mail or DPD and for all mainland UK orders, delivery is free. Choose from:
Royal Mail 2nd Class or Tracked 48 delivery which takes 2-3 days
Royal Mail 1st Class or Tracked 24 takes 1-2 days
Untracked Delivery takes 5-7 days.
If you wish to make a return, you must do so within 7 days to receive a full refund and send back using the address below. Faulty items are eligible for a free post return label, which you can get by emailing the team.
All products have a 1 year warranty. If an item proves to be faulty within the first three months, you can choose between a full refund or exchange. After three months, you can exchange for a new product.
Chat to the RubBunny Team
If you have a question, why not check of their FAQ page first? Can't find the answer you were looking for? Not to worry, simply get in touch with the RubBunny team. You can either email them at firstname.lastname@example.org or fill out their online form. Their opening times are Monday to Friday, 8:30am until 5pm.
If you wish to write to them or send back any items, their address is: RB Merchandise, PO Box 228, Hitchin, Herts, SG4 0WW.