Finding the Best Phone Deals: Top FAQs When Shopping with Affordable Mobiles

As you may have guessed from their name, Affordable Mobiles can offer excellent value if you’re on the lookout for a new phone or contract. But if you’re worried about signing up via a different online phone provider, we’re here to answer all your questions about Affordable Mobiles including how they work, why their prices are so low and what deals you can find on their site.

About Affordable Mobiles

How Does Affordable Mobiles Work? - This company works with different networks to find the best value contracts on the most popular handsets as well as providing the choice to buy a handset outright. They also find Affordable Mobiles SIM only deals, upgrade deals and provide the latest phone accessories, and you can now search for broadband offers on their site too.

Why Are Affordable Mobiles So Cheap? - The main reason is that they do absolutely everything online so this cuts down their costs considerably. And because they source a huge range of deals, this also helps to keep their prices low. Plus, they have a large range of refurbished phones if you’re after even better value.

Are Affordable Mobiles Reviews on Trustpilot? - Yes, there is an Affordable Mobiles Trustpilot page. Here you will find the latest reviews and customer feedback, and they currently have an overall Excellent rating based on more than 23k reviews. Comments include praise for their customer service and swift delivery.

How Do I Contact Affordable Mobiles? - There is an Affordable Mobile live chat button on their contact page, or you can call their customer service team on 0345 413 6299.

About Their Phones

Do Affordable Mobiles Sell New Phones? - Yes, they do. The vast majority of the deals they list on their site are for new handsets, unless otherwise stated.

What Network Does Affordable Mobiles Use? - Affordable Mobiles sources deals from Vodafone o2 and Three networks if you are looking for a new handset or phone contract. For SIM only packages, they also list deals from other networks like Voxi, Lebara and SMARTY.

Are Affordable Mobiles Phones Refurbished? - They have a refurbished section on their site where they list all their current refurbished deals, but most of the phones on their site are new handsets. Affordable Mobiles defines ‘refurbished’ as a phone that has been bought then returned within 14 days or sold/recycled after a longer period. Once refurbished, the handsets are in full working order and can represent excellent value for money if you are looking for a particular model at a lower price. All Affordable Mobiles refurbished models come with a 12 month warranty and a charging cable.

Affordable Mobiles Discounts

How Does Affordable Mobiles Cashback Work? - Affordable Mobiles provides two different kinds of Cashback offer: Guaranteed Cashback and Cashback by Redemption. If your deal comes with Guaranteed Cashback then you do have to worry about claiming anything back as they will automatically transfer the money to your account within 99 days. If you have Cashback by Redemption, then you need to manually claim the cashback within your designated period (this be specified on the claims form). To do this, complete your claims form with the correct claims voucher number, and email this to their cashback team along with a PDF of your bill. They will then contact you within 14 days to let you know if your claim has been accepted.

How Does Affordable Mobiles Refer a Friend Work? - If you are already an Affordable Mobiles customer then you can earn money by successfully referring your friends and family members to their site. Start by signing in, then getting a unique referral link that you can share. If someone buys one of their deals or products using your link, then you will be rewarded with as much as £40 for upgrade referrals, £30 for new handset deals and £15 for SIM only deals. And look out for special offers where you can claim a £60 reward when you successfully refer a friend to buy selected handsets and deals.

How Much Can I Save with an Affordable Mobiles Voucher Code? - We regularly update our page with the latest deals and among these may be special Affordable Mobiles voucher codes that help you claim extra money off your purchase, such as one that can get you up to £25 off selected deals. These can be found on our Affordable Mobiles page, and all you need to do is follow the instructions once you click on the voucher code link, and paste the code in the box provided on the Affordable Mobiles site. We also have deal links on our page that highlight particularly good prices on selected handsets and other products.

Affordable Mobiles Contracts

Do Affordable Mobiles Do Credit Checks? - Because a mobile phone contract is a form of credit, then the network will carry out a credit check to see if you are eligible. You will then be informed via email if you have been accepted. If you have been declined, you will be refunded any money you have already paid, and they ask that you contact the network if you have any questions. Although this means you cannot take out a contract, there is still the option to buy a handset outright without a SIM.

Can I Keep My Number with Affordable Mobiles? - You can. If you haven’t taken out a contract with Affordable Mobiles before, then start by requesting a PAC code. You can do this by texting the PAC code number on their site and they will respond within 1 minute. You then choose your Affordable Mobiles deal and enter the PAC code in the box provided at the checkout. They can then move your existing number to your new contract.

How Do I Upgrade on Affordable Mobiles? - They have a dedicated Affordable Mobiles upgrade page that details the current offers for o2 and Vodafone. All you need to do is select and deal then follow the instructions given. If you want to upgrade with Three, they ask that you phone them directly using the contact number provided.

We hope we’ve answered all your pressing questions about signing up with Affordable Mobiles. If you’re after more phone offers and low prices, then we have a dedicated Mobile Phones and Tablets page where you can find the latest deals from other sites and retailers as well as offers direct from networks.

By Anna Scott, 25th July 2022